MrFedEx
Engorged Member
Has anyone else seen their start times rolled back again this week? In my district, it's happening both at the ramp to RTD's and at stations to couriers. It just seems a bit too coincidental that both took place at the same time, making me wonder if this is also a national phenomenon.
The net effect, at least here, has been horrendously late ends to the AM sort and correspondingly bad leave building times and high late counts. This is more of the same old story...do more in less time, but make sure you're "safe" and that you take full breaks. What a bunch of crap.
Is this the way to provide "Purple Promise Behavior" and an "outstanding customer experience" each and every time? More double-speak and another attempt to squeeze a bit more blood from the employee turnip is more like it.
Someday, a completely stressed-out and overloaded courier is going to hit a school bus, drive into a building, or something else equally horrific because Fred S wants to extract just that one extra bit of productivity from them. Or maybe they will snap and start picking-off fellow employees from the rooftop ala' the Post Office.
Another Catch-22 scenario from your buddy Uncle Fred. If you want to get it all done you either cheat, drive in an unsafe manner, or short-change your customers on service excellence. In other words, you can't win.
The net effect, at least here, has been horrendously late ends to the AM sort and correspondingly bad leave building times and high late counts. This is more of the same old story...do more in less time, but make sure you're "safe" and that you take full breaks. What a bunch of crap.
Is this the way to provide "Purple Promise Behavior" and an "outstanding customer experience" each and every time? More double-speak and another attempt to squeeze a bit more blood from the employee turnip is more like it.
Someday, a completely stressed-out and overloaded courier is going to hit a school bus, drive into a building, or something else equally horrific because Fred S wants to extract just that one extra bit of productivity from them. Or maybe they will snap and start picking-off fellow employees from the rooftop ala' the Post Office.
Another Catch-22 scenario from your buddy Uncle Fred. If you want to get it all done you either cheat, drive in an unsafe manner, or short-change your customers on service excellence. In other words, you can't win.