I recently sent a package containing 4 leather jacket samples to Pakistan from New Hampshire. I thought that getting $999 worth of insurance would be a safe bet, even though the total cost of the package was $305 USD.
Imagine my surprise when it arrives and there are $705USD of fees for the receiver. Right now, the jacket is in the warehouse until it is released by the clearinghouse, whatever that means. The local UPS store from where I shipped it, stated that they are no longer the broker as the business has it's own selected broker, therefore UPS has no visibility of the fees.
In addition, I will have to pay a fee to have the jacket shipped back - the exact fee is undetermined at this point.
Is there anything I can do to either get this to the receiver for a more reasonable cost, or have the package returned to me? Can anyone explain what actually happened as this is the first time I shipped to Pakistan using UPS and I am stunned. It will more than likely be he last if the package cost me $900 to ship.
Any help is appreciated.
Imagine my surprise when it arrives and there are $705USD of fees for the receiver. Right now, the jacket is in the warehouse until it is released by the clearinghouse, whatever that means. The local UPS store from where I shipped it, stated that they are no longer the broker as the business has it's own selected broker, therefore UPS has no visibility of the fees.
In addition, I will have to pay a fee to have the jacket shipped back - the exact fee is undetermined at this point.
Is there anything I can do to either get this to the receiver for a more reasonable cost, or have the package returned to me? Can anyone explain what actually happened as this is the first time I shipped to Pakistan using UPS and I am stunned. It will more than likely be he last if the package cost me $900 to ship.
Any help is appreciated.