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<blockquote data-quote="over9five" data-source="post: 739336" data-attributes="member: 1401"><p>I would think getting a signature that the customer wants is also taking care of the customer. Both customers did things the wrong way. The Monday only customer is obligated to ask for a Tuesday p/u. The signature required customer should enter his package the right way.</p><p> </p><p>You, the service provider can easily take care of both customers, yet you will only provide the proper service to one? </p><p> </p><p>Takes 2 seconds to make the change in the DIAD. It's there for a reason...</p></blockquote><p></p>
[QUOTE="over9five, post: 739336, member: 1401"] I would think getting a signature that the customer wants is also taking care of the customer. Both customers did things the wrong way. The Monday only customer is obligated to ask for a Tuesday p/u. The signature required customer should enter his package the right way. You, the service provider can easily take care of both customers, yet you will only provide the proper service to one? Takes 2 seconds to make the change in the DIAD. It's there for a reason... [/QUOTE]
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