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<blockquote data-quote="worldwide" data-source="post: 1452946" data-attributes="member: 2193"><p>As an ultimate end game, I suppose it is but not from the $40 membership fee since only a small number of the millions of people that have enrolled in My Choice pay for premium membership.</p><p></p><p>My Choice gives the receivers more options to control their deliveries. Some of that control results in not having to make a 2nd or 3rd delivery attempt so that reduces cost for UPS.</p><p></p><p>Some of the choices given to the receiver creates increased satisfaction with UPS and, hopefully, more loyal customers that request UPS from the online merchants they do business with.</p><p></p><p>I don't believe that My Choice was created simply to generate revenue as a standalone service. It is a cost-reduction service that also increases customer satisfaction so it truly is a win-win for UPS and its customers.</p></blockquote><p></p>
[QUOTE="worldwide, post: 1452946, member: 2193"] As an ultimate end game, I suppose it is but not from the $40 membership fee since only a small number of the millions of people that have enrolled in My Choice pay for premium membership. My Choice gives the receivers more options to control their deliveries. Some of that control results in not having to make a 2nd or 3rd delivery attempt so that reduces cost for UPS. Some of the choices given to the receiver creates increased satisfaction with UPS and, hopefully, more loyal customers that request UPS from the online merchants they do business with. I don't believe that My Choice was created simply to generate revenue as a standalone service. It is a cost-reduction service that also increases customer satisfaction so it truly is a win-win for UPS and its customers. [/QUOTE]
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