Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Silly Customer Complaints
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="worldwide" data-source="post: 1452966" data-attributes="member: 2193"><p>Considering the vast majority of MyChoice users do NOT pay for the service, UPS is not charging most receivers to save money. Again, retail studies have shown that receivers want more options to control how they receive their deliveries. UPS is giving customers what they want and some of those customers are willing to pay for these premium options. Since the services that require an extra charge (i.e. redelivery, 2 hour appointment window, etc.) require UPS to incur additional cost, why shouldn't UPS charge of the service? If someone is willing to pay for some of these services, isn't that a good thing for UPS?</p></blockquote><p></p>
[QUOTE="worldwide, post: 1452966, member: 2193"] Considering the vast majority of MyChoice users do NOT pay for the service, UPS is not charging most receivers to save money. Again, retail studies have shown that receivers want more options to control how they receive their deliveries. UPS is giving customers what they want and some of those customers are willing to pay for these premium options. Since the services that require an extra charge (i.e. redelivery, 2 hour appointment window, etc.) require UPS to incur additional cost, why shouldn't UPS charge of the service? If someone is willing to pay for some of these services, isn't that a good thing for UPS? [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Silly Customer Complaints
Top