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Sold 9 shares and BNY Mellon sent me a check missing about $600
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<blockquote data-quote="air_dr" data-source="post: 824605" data-attributes="member: 29929"><p>Take this for whatever its worth...</p><p> </p><p>BNY Mellon is the merger of the Bank of New York and Mellon Bank.</p><p> </p><p>I have personally had the misfortune of dealing with Bank of New York shareholder services for stock held in companies other than UPS...and I have sensed the merged company has all of BNY's negative traits.</p><p> </p><p>The service has been such that I absolutely refuse to have any further dealings with this organization... I moved the shares of stock I held in companies for whom BNY Mellon serves as transfer agent into "street name" at a brokerage firm. Now, I don't believe you can do that with UPS class A stock, unfortunately.</p><p> </p><p>Be sure you write down the name of every person you speak with AND find out what call center they are in. Also, you may want to see if there is a shareholder services dept at UPS corporate. While BNY Mellon handles the transactions, UPS like many companies, may have a dept to which people can look to for help. It was the weight brought on by a representative of this company that finally brought resolution to my situation.</p><p> </p><p>Good luck, you'll need it! If your experience is at all like mine, this will require multiple phone calls and take at least a month to resolve.</p></blockquote><p></p>
[QUOTE="air_dr, post: 824605, member: 29929"] Take this for whatever its worth... BNY Mellon is the merger of the Bank of New York and Mellon Bank. I have personally had the misfortune of dealing with Bank of New York shareholder services for stock held in companies other than UPS...and I have sensed the merged company has all of BNY's negative traits. The service has been such that I absolutely refuse to have any further dealings with this organization... I moved the shares of stock I held in companies for whom BNY Mellon serves as transfer agent into "street name" at a brokerage firm. Now, I don't believe you can do that with UPS class A stock, unfortunately. Be sure you write down the name of every person you speak with AND find out what call center they are in. Also, you may want to see if there is a shareholder services dept at UPS corporate. While BNY Mellon handles the transactions, UPS like many companies, may have a dept to which people can look to for help. It was the weight brought on by a representative of this company that finally brought resolution to my situation. Good luck, you'll need it! If your experience is at all like mine, this will require multiple phone calls and take at least a month to resolve. [/QUOTE]
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Sold 9 shares and BNY Mellon sent me a check missing about $600
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