Soon FedEx won't require boxes and labels when you make some returns - CNN
Soon, you may not need a label or a box when you're trying to return something at FedEx.
The company is working with Happy Returns, an e-commerce return technology company. Customers will be able to return products in person — without a box or label — for an immediate refund or exchange from participating retailers.
At the FedEx hubs, returns are sorted by retailer, prepared for resale and shipped in bulk back to the retailer that sold them originally. Refunds and exchanges will be initiated by the retailer at the time of drop off.
For example, a customer exchanging a pair of shoes will have the new order shipped by the retailer who sold the original pair when the returned pair is dropped off at a FedEx Office.
Soon, you may not need a label or a box when you're trying to return something at FedEx.
The company is working with Happy Returns, an e-commerce return technology company. Customers will be able to return products in person — without a box or label — for an immediate refund or exchange from participating retailers.
At the FedEx hubs, returns are sorted by retailer, prepared for resale and shipped in bulk back to the retailer that sold them originally. Refunds and exchanges will be initiated by the retailer at the time of drop off.
For example, a customer exchanging a pair of shoes will have the new order shipped by the retailer who sold the original pair when the returned pair is dropped off at a FedEx Office.
