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SPH And Setting-Up Enployees To Fail
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<blockquote data-quote="Doc Sorting Dude" data-source="post: 1207799" data-attributes="member: 40737"><p>Rather than punishing the crr's for not attaining their goal, I would think the managers of their respective groups would lower the SPH not only to make their group look good but the station performance overall. There are many crr's who just cannot work any faster or drive any harder than what they've been doing for years. Replacing a seasoned courier with a newbie will not instantly improve numbers. </p><p></p><p>If they take the average of what a seasoned courier did say for a year, what do they expect a replacement will do? Even a seasoned swing driver cannot possibly match consistently what a regular courier normally does; there are too many variables for each route and different abilities. Again, why the focus on SPH if the work is done consistently on time? </p><p></p><p>It seems some managers have no backbone when questioning the validity of improving station performance. A checkride is important but it has to be more than 1 day to make a fair assessment.</p></blockquote><p></p>
[QUOTE="Doc Sorting Dude, post: 1207799, member: 40737"] Rather than punishing the crr's for not attaining their goal, I would think the managers of their respective groups would lower the SPH not only to make their group look good but the station performance overall. There are many crr's who just cannot work any faster or drive any harder than what they've been doing for years. Replacing a seasoned courier with a newbie will not instantly improve numbers. If they take the average of what a seasoned courier did say for a year, what do they expect a replacement will do? Even a seasoned swing driver cannot possibly match consistently what a regular courier normally does; there are too many variables for each route and different abilities. Again, why the focus on SPH if the work is done consistently on time? It seems some managers have no backbone when questioning the validity of improving station performance. A checkride is important but it has to be more than 1 day to make a fair assessment. [/QUOTE]
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