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Spoiled Americans?
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<blockquote data-quote="bbsam" data-source="post: 5037339" data-attributes="member: 22662"><p>If we don’t lower expectations, then what do we expect of UPS, Fedex, Amazon and others? Without fudging numbers here and there, we suck and there is no solution to be had quickly. Networks are near capacity and “Next Day Air” is something of a quaint little concept.</p><p></p><p>It’s nothing new really. Airlines have been overbooking and bumping paying customers for decades. What did airline passengers do? Stop flying? No. They lowered expectations.</p></blockquote><p></p>
[QUOTE="bbsam, post: 5037339, member: 22662"] If we don’t lower expectations, then what do we expect of UPS, Fedex, Amazon and others? Without fudging numbers here and there, we suck and there is no solution to be had quickly. Networks are near capacity and “Next Day Air” is something of a quaint little concept. It’s nothing new really. Airlines have been overbooking and bumping paying customers for decades. What did airline passengers do? Stop flying? No. They lowered expectations. [/QUOTE]
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