I live in St. George UT. Ameriflight brings the majority of the air packages to our airport M-F from the hub in Salt Lake. Lately the flight times have been an hour or so later than in the past. The last time I got a next day air package on the day it was due for delivery was back in November. The office workers at the local center say they don't have the staff to sort the packages Ameriflight brings down and so they just delay them until the next business day. Local management says I'm "unreasonable" to expect to receive my package on the day it is due for delivery. Additionally they will not let me pick the packages up as they are in a trailer waiting to go through sort. The customer center in St. George serves Washington and Kane county Utah, an area with about 200,000 people. I would think corporate would be getting on them for all the service failures for these next day packages in this reason, as they are never labeled "adverse weather" or for any other legitimate failure. They just show a destination scan on the day they are due for delivery, and then never go out for delivery until the next day. Is this a regular problem in areas like mine? Does anyone have contact info for someone in charge of operations for the Utah region?