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<blockquote data-quote="tieguy" data-source="post: 54560"><p>Back to the topic. </p><p> </p><p>I'm wondering if the 1.4 million packages sitting in Louky cost us more than we may realize. Our normal response would be no refund due to weather delay. However if some large shippers were upset their christmas packages did not arrive by Christmas then I wonder if we would have refunded to retain their good. will. </p><p> </p><p>The other reason given was peak volume lighter then expected. We plan extra equipment rentals well in advance. Once we have it we are basically stuck. You can't look at the volume trends the first two weeks of december and make adjustments because we would be fighting past trends. The past two or three peaks we have seen a last minute rush that did not happen this time. </p><p>I am surprised to see volume given as a reason because we were clearly up in my part of the world. </p><p> </p><p>Did anyone see any large shippers leave us that were prominent shippers last peak?</p></blockquote><p></p>
[QUOTE="tieguy, post: 54560"] Back to the topic. I'm wondering if the 1.4 million packages sitting in Louky cost us more than we may realize. Our normal response would be no refund due to weather delay. However if some large shippers were upset their christmas packages did not arrive by Christmas then I wonder if we would have refunded to retain their good. will. The other reason given was peak volume lighter then expected. We plan extra equipment rentals well in advance. Once we have it we are basically stuck. You can't look at the volume trends the first two weeks of december and make adjustments because we would be fighting past trends. The past two or three peaks we have seen a last minute rush that did not happen this time. I am surprised to see volume given as a reason because we were clearly up in my part of the world. Did anyone see any large shippers leave us that were prominent shippers last peak? [/QUOTE]
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