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Strange or unusual guard shack experience?
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<blockquote data-quote="MaceFremonti" data-source="post: 1438206" data-attributes="member: 36696"><p>At my hub our guards are supposed to put the rail bolts when we outbound. 75% of the time you can't even get them to come out of their office. It's even worse when your outbound time is in the morning right when all the package guys roll out. There will be multiple feeders waiting for the bolts to be put on blocking all the outbound lanes. All the package guys get stuck waiting while us feeder guys have to go get the guards. </p><p></p><p>When they do come out they just grab the bolt and lock it in. They don't care about the paperwork. Dispatch has gotten to the point where they don't care if we put the bolt on ourselves so that's what I do now. I do all the paperwork and drop the yellow copy in the box on the way out.</p><p></p><p>Inbounding is usually a clusterf*ck too. The guards will either not come out when you need seals cut or come out and cut your through load seals off without even walking up to the tractor. </p><p></p><p>During peak last year I was bringing in a set of through loads that were headed to the Eastern Shore. I purposely used the inbound lane the farthest from the guard shack. I didn't signal that I needed a cut nor did I excessively lay on the horn to get their attention. Set my brakes, flashers etc, turned the tractor off and rolled my window down. In less than 10 seconds the bay number came up on my IVIS. I started the tractor, tapped my horn and just as I released the hand brake I hear yelling coming from somewhere behind me. In my passenger side mirror I see two security guys, both with bolt cutters in hand, hop out from between my two trailers!</p><p></p><p>WTF?!?!?!?</p><p></p><p>I shut it down and got out of the tractor.</p><p></p><p>"What the hell were you thinking?"</p><p></p><p>"Cut seal. Yes?"</p><p></p><p>"No, no. NO cut seal!"</p><p></p><p>"Yes. We cut seal."</p><p></p><p>I look at my front trailer. They had cut the seal AND the chain.</p><p></p><p>"We cut back now."</p><p></p><p>"No. Don't cut the back seal!"</p><p></p><p>"No cut?"</p><p></p><p>"No cut."</p><p></p><p>Dispatch supe was not too happy about having to come down out of his nice, warm office in the middle of December to verify and reseal a trailer which then had to go to the shop to have the safety chain replaced.</p><p></p><p>To this day our guards still don't secure keys from drivers and still just start cutting any seal they see.</p><p><img src="/community/styles/default/xenforo/smilies/group2/eek.gif" class="smilie" loading="lazy" alt=":eek:" title="Eek :eek:" data-shortname=":eek:" /></p></blockquote><p></p>
[QUOTE="MaceFremonti, post: 1438206, member: 36696"] At my hub our guards are supposed to put the rail bolts when we outbound. 75% of the time you can't even get them to come out of their office. It's even worse when your outbound time is in the morning right when all the package guys roll out. There will be multiple feeders waiting for the bolts to be put on blocking all the outbound lanes. All the package guys get stuck waiting while us feeder guys have to go get the guards. When they do come out they just grab the bolt and lock it in. They don't care about the paperwork. Dispatch has gotten to the point where they don't care if we put the bolt on ourselves so that's what I do now. I do all the paperwork and drop the yellow copy in the box on the way out. Inbounding is usually a clusterf*ck too. The guards will either not come out when you need seals cut or come out and cut your through load seals off without even walking up to the tractor. During peak last year I was bringing in a set of through loads that were headed to the Eastern Shore. I purposely used the inbound lane the farthest from the guard shack. I didn't signal that I needed a cut nor did I excessively lay on the horn to get their attention. Set my brakes, flashers etc, turned the tractor off and rolled my window down. In less than 10 seconds the bay number came up on my IVIS. I started the tractor, tapped my horn and just as I released the hand brake I hear yelling coming from somewhere behind me. In my passenger side mirror I see two security guys, both with bolt cutters in hand, hop out from between my two trailers! WTF?!?!?!? I shut it down and got out of the tractor. "What the hell were you thinking?" "Cut seal. Yes?" "No, no. NO cut seal!" "Yes. We cut seal." I look at my front trailer. They had cut the seal AND the chain. "We cut back now." "No. Don't cut the back seal!" "No cut?" "No cut." Dispatch supe was not too happy about having to come down out of his nice, warm office in the middle of December to verify and reseal a trailer which then had to go to the shop to have the safety chain replaced. To this day our guards still don't secure keys from drivers and still just start cutting any seal they see. :eek: [/QUOTE]
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