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<blockquote data-quote="brownIEman" data-source="post: 771076" data-attributes="member: 14596"><p>It is easy to say it costs UPS money to pay insiders so little and raising the wage would pay for itself. You state this like it is some sort of axiom. It is not. If this is your position, give me some sort of argument to support it. </p><p></p><p>You seem to suggest that UPS is increasing costs and losing customers due to the low wage. UPS service levels are as good or better than they have ever been. Visibility to our customers is much better than it was back in the 80's when the wage was locked down, and we have tons of more service products available to customers than we did back then. How is that we are losing customers due to the wage? </p><p></p><p>If that is your argument, it would be natural to infer that you are suggesting UPS would make up the cost of the increased wages by retaining more customers, and therefore more volume, and through increase production. What would make you believe that? </p><p></p><p>Would a higher paid work force work faster and with fewer mistakes? As I asked in an earlier post, if UPS paid insiders more, would the union accept higher production and service standards from them? Or are you suggesting they would naturally start working harder for the higher wage? </p><p></p><p>I can tell you my experience. I work in an inside operation that has not hired in over 2 years. We have some employees with more than 25yrs. The average wage is somewhere around $20.00. It is not the highest paid workers who are the hardest working with the least mistakes and best service. So I do not see where the return on investment would come from.</p></blockquote><p></p>
[QUOTE="brownIEman, post: 771076, member: 14596"] It is easy to say it costs UPS money to pay insiders so little and raising the wage would pay for itself. You state this like it is some sort of axiom. It is not. If this is your position, give me some sort of argument to support it. You seem to suggest that UPS is increasing costs and losing customers due to the low wage. UPS service levels are as good or better than they have ever been. Visibility to our customers is much better than it was back in the 80's when the wage was locked down, and we have tons of more service products available to customers than we did back then. How is that we are losing customers due to the wage? If that is your argument, it would be natural to infer that you are suggesting UPS would make up the cost of the increased wages by retaining more customers, and therefore more volume, and through increase production. What would make you believe that? Would a higher paid work force work faster and with fewer mistakes? As I asked in an earlier post, if UPS paid insiders more, would the union accept higher production and service standards from them? Or are you suggesting they would naturally start working harder for the higher wage? I can tell you my experience. I work in an inside operation that has not hired in over 2 years. We have some employees with more than 25yrs. The average wage is somewhere around $20.00. It is not the highest paid workers who are the hardest working with the least mistakes and best service. So I do not see where the return on investment would come from. [/QUOTE]
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