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Stuff like this happens more often than it should
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<blockquote data-quote="soberups" data-source="post: 1348052" data-attributes="member: 14668"><p>That's a question you probably don't ever want to learn the answer to.</p><p></p><p>If the customer tracks the package, calls in a complaint, and makes a big enough stink about it, then at some point Loss Prevention could get involved. Loss Prevention is a separate entity, totally outside of the operations management structure, and if you ever wind up in a situation where you are sitting in the office and being questioned by them you will damn well want to be telling the <em>truth</em>, the <em>whole</em> truth and <em>nothing but</em> the truth. Loss Prevention will fire a lying management person just as quick as they will fire a lying hourly.</p><p></p><p>Its really simple. Tell the truth. Scan all packages honestly. If its missed it is missed.</p></blockquote><p></p>
[QUOTE="soberups, post: 1348052, member: 14668"] That's a question you probably don't ever want to learn the answer to. If the customer tracks the package, calls in a complaint, and makes a big enough stink about it, then at some point Loss Prevention could get involved. Loss Prevention is a separate entity, totally outside of the operations management structure, and if you ever wind up in a situation where you are sitting in the office and being questioned by them you will damn well want to be telling the [I]truth[/I], the [I]whole[/I] truth and [I]nothing but[/I] the truth. Loss Prevention will fire a lying management person just as quick as they will fire a lying hourly. Its really simple. Tell the truth. Scan all packages honestly. If its missed it is missed. [/QUOTE]
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Stuff like this happens more often than it should
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