I have several regular pickups that have never ever shipped an express package. Can't get them cancelled because they ship a little bit of ground here and a lot of ground in another city and sales sold it as a package deal. has it ever occurred to these idiots that a big part of the reason why express isn't as profitable is our drivers are forced to go places where this isn't any freight? We suffer to boost grounds bottom line then get blamed for our opco not producing enough revenue. The same thing happens within express. Your stations budget is based in part on what freight it brings in but you have regular nonproductive stops you can't get rid of because its a national account. Volume is worthless unless it actually generates revenue. I never went to business school but I could figure that out.