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Brown Cafe UPS Forum
UPS Union Issues
Surepost causing routes to be cut
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 864099" data-attributes="member: 12570"><p>OK, so in your example, let's say you have 1 pkg for 123 anystreet and 3 more for that same address going to the P.O. You intend to deliver all 4 to 123 anystreet. You scan the package addressed to 123 anystreet and then scan the first SurePost package. You will then have to hit "yes" for that package to confirm that you are at the "right" address, even though you aren't. You will also have to deal with the SurePost message that will appear on your DIAD. I understand and applaud your customer service but think this is a battle not worth fighting; besides, don't they bag the SurePost packages in your center?</p><p></p><p>I think it was Bubbles who suggested a determination be made during the preload as to whether a SurePost package is PAL'd to the P.O. or to the consignee based upon whether there was a package going to their house or not.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 864099, member: 12570"] OK, so in your example, let's say you have 1 pkg for 123 anystreet and 3 more for that same address going to the P.O. You intend to deliver all 4 to 123 anystreet. You scan the package addressed to 123 anystreet and then scan the first SurePost package. You will then have to hit "yes" for that package to confirm that you are at the "right" address, even though you aren't. You will also have to deal with the SurePost message that will appear on your DIAD. I understand and applaud your customer service but think this is a battle not worth fighting; besides, don't they bag the SurePost packages in your center? I think it was Bubbles who suggested a determination be made during the preload as to whether a SurePost package is PAL'd to the P.O. or to the consignee based upon whether there was a package going to their house or not. [/QUOTE]
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