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<blockquote data-quote="Big Rigger" data-source="post: 4870133" data-attributes="member: 87168"><p>Uh, ignorance is bliss until you're out of service. </p><p>With no GSR (guaranteed service refund) you commit fraud with no recourse for the customer except class action suits if enough of them complain.</p><p></p><p>The redirect program is supposed to hold those single surepost pkgs to mate with a ups package going to the same address to be delivered together the next day by the ups driver. If the ups pkg forecasted in the system doesn't get to the building as scheduled then the single surepost pkg must be sent out with the ups route the second day to be delivered to the final mile address. </p><p></p><p>But if the surepost pkg is delivered to the post office the second day for them to deliver it to the final mile address it'll be delivered a day late and be a service failure for ups.</p><p></p><p>It's all tracked by the USPS and ups and it's a greatly abused issue by the company without adding the stupidity of a lone ranger driver making up their own dispatch and frauding customers who have no recourse to get a refund.</p><p></p><p>It's all fun and games until it hits the fan and rolls down hill to the person liable. </p><p>Pick the snake up enough times and you'll get bit. Just don't wonder why you're out of service.</p><p>smh</p></blockquote><p></p>
[QUOTE="Big Rigger, post: 4870133, member: 87168"] Uh, ignorance is bliss until you're out of service. With no GSR (guaranteed service refund) you commit fraud with no recourse for the customer except class action suits if enough of them complain. The redirect program is supposed to hold those single surepost pkgs to mate with a ups package going to the same address to be delivered together the next day by the ups driver. If the ups pkg forecasted in the system doesn't get to the building as scheduled then the single surepost pkg must be sent out with the ups route the second day to be delivered to the final mile address. But if the surepost pkg is delivered to the post office the second day for them to deliver it to the final mile address it'll be delivered a day late and be a service failure for ups. It's all tracked by the USPS and ups and it's a greatly abused issue by the company without adding the stupidity of a lone ranger driver making up their own dispatch and frauding customers who have no recourse to get a refund. It's all fun and games until it hits the fan and rolls down hill to the person liable. Pick the snake up enough times and you'll get bit. Just don't wonder why you're out of service. smh [/QUOTE]
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