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The Competition
FedEx Discussions
Suspended service in Chicago
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<blockquote data-quote="AB831" data-source="post: 4550762" data-attributes="member: 80184"><p>It’s not what I care about, it’s what the customers care about, no? I’m sure an entrepreneur like yourself understands that. Customers can’t even tell the difference between Ground and Express. They’re not going to know nor care about the contractor model and who passed the buck to whom. All they’re going to understand is that they bought something and FedEx didn’t deliver it. You’re a smart guy; I really feel like you should be understanding what I’m saying.</p></blockquote><p></p>
[QUOTE="AB831, post: 4550762, member: 80184"] It’s not what I care about, it’s what the customers care about, no? I’m sure an entrepreneur like yourself understands that. Customers can’t even tell the difference between Ground and Express. They’re not going to know nor care about the contractor model and who passed the buck to whom. All they’re going to understand is that they bought something and FedEx didn’t deliver it. You’re a smart guy; I really feel like you should be understanding what I’m saying. [/QUOTE]
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