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Brown Cafe UPS Forum
UPS Union Issues
Teamcare - something to watch for on procedure claims
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<blockquote data-quote="kingOFchester" data-source="post: 1409793" data-attributes="member: 11246"><p>Nothing but problems since getting into Teamcare.</p><ul> <li data-xf-list-type="ul">Numerous billing issues, that took several calls to fix.</li> <li data-xf-list-type="ul">Large family practice that I use, had a hard time updating prescription info into their computer do to CVScaremark address is different then the one they had on file. Do to teamcare/caremark.</li> <li data-xf-list-type="ul">Maintenance drugs from Medco were never transferred to Caremark.(as promised). Numerous calls to get transfer.</li> <li data-xf-list-type="ul">Caremark website is flawed. Maintenance drug is now listed under my scripts, but unable to get it on auto mail. Required to log in, add to basket, and check out. Caremark has been working on the issues that they acknowledge is on their end for over a month now.</li> <li data-xf-list-type="ul">Dr. collects $10 for office visit, but yet get statements from Teamcare saying that I may owe more. Haven't had to pay more, but seems strange that they would say i may owe more when the office visit is clearly a $10 co-pay.</li> </ul><p></p><p></p><p>The days of easy billing, ease of scripts and zero confusion are over.</p></blockquote><p></p>
[QUOTE="kingOFchester, post: 1409793, member: 11246"] Nothing but problems since getting into Teamcare. [LIST] [*]Numerous billing issues, that took several calls to fix. [*]Large family practice that I use, had a hard time updating prescription info into their computer do to CVScaremark address is different then the one they had on file. Do to teamcare/caremark. [*]Maintenance drugs from Medco were never transferred to Caremark.(as promised). Numerous calls to get transfer. [*]Caremark website is flawed. Maintenance drug is now listed under my scripts, but unable to get it on auto mail. Required to log in, add to basket, and check out. Caremark has been working on the issues that they acknowledge is on their end for over a month now. [*]Dr. collects $10 for office visit, but yet get statements from Teamcare saying that I may owe more. Haven't had to pay more, but seems strange that they would say i may owe more when the office visit is clearly a $10 co-pay. [/LIST] The days of easy billing, ease of scripts and zero confusion are over. [/QUOTE]
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Teamcare - something to watch for on procedure claims
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