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Ten signs you work in a fear-based workplace
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<blockquote data-quote="NHDRVR" data-source="post: 753174" data-attributes="member: 10327"><p>Using this example, center manager's and drivers, I think 'how we are treated' is everything...</p><p> </p><p>I have worked for about 10 center manager's in my career. ( I have no idea if this is a lot or a little compared to other centers) I can think of only 2 that I felt acted as leaders. Now, I have to make clear that those 2 center manager's didn't change, per say, anything about my job, the rules, sporh, over/under, or the like. Nor did the other 8 come across as complete jerks (well, one of them did). The difference was the following..</p><p> </p><p>The 2 leaders earned my respect, along w/the other drivers, because of how they acted when the crap was hitting the fan. When a 73 car plan was put in and it should have been 78 (always the case) the 2 center manager's in question made efforts, when asked, to balance out my belt or at least 'try' to help where they could. They acted as a leader should. They would go to the group with how we would have to make things work instead of us looking for them. Also, I never once felt they were very big into the Union/Mngt. bs... I remember a PCM specifically where one of the center manager's in question said, in front of the DM mind you, that we are all there for a paycheck. If we weren't getting paid we would not care a bit about UPS. Doesn't sound like much but it flies in the face of all the rah-rah, bleed brown, anything for the shield, crap that too many of my on-roads and the other center manager's far to often throw at us. FYI, drivers tune that out...</p><p> </p><p>Another thing that is huge to drivers, and to answer your question, was that they appeared (appearance is everything) to realize that when I am wheeling a 140 lb. Sauder up a driveway I don't care about our 'bottom line profit'. I care about not getting hurt, making another good DR and going to my next stop. I am speaking in generalities, of course, but driver's understand the economics of what we do. It's not that complicated. Wasting DR bags is wasting profit. Taking 12 minutes on a 10 minute break is stealing 2 minutes of profit. </p><p> </p><p>A leader, IMO, addresses these things, and a 100 others, as how they pertain to the Driver. A manager addresses them as how they pertain to the company...</p></blockquote><p></p>
[QUOTE="NHDRVR, post: 753174, member: 10327"] Using this example, center manager's and drivers, I think 'how we are treated' is everything... I have worked for about 10 center manager's in my career. ( I have no idea if this is a lot or a little compared to other centers) I can think of only 2 that I felt acted as leaders. Now, I have to make clear that those 2 center manager's didn't change, per say, anything about my job, the rules, sporh, over/under, or the like. Nor did the other 8 come across as complete jerks (well, one of them did). The difference was the following.. The 2 leaders earned my respect, along w/the other drivers, because of how they acted when the crap was hitting the fan. When a 73 car plan was put in and it should have been 78 (always the case) the 2 center manager's in question made efforts, when asked, to balance out my belt or at least 'try' to help where they could. They acted as a leader should. They would go to the group with how we would have to make things work instead of us looking for them. Also, I never once felt they were very big into the Union/Mngt. bs... I remember a PCM specifically where one of the center manager's in question said, in front of the DM mind you, that we are all there for a paycheck. If we weren't getting paid we would not care a bit about UPS. Doesn't sound like much but it flies in the face of all the rah-rah, bleed brown, anything for the shield, crap that too many of my on-roads and the other center manager's far to often throw at us. FYI, drivers tune that out... Another thing that is huge to drivers, and to answer your question, was that they appeared (appearance is everything) to realize that when I am wheeling a 140 lb. Sauder up a driveway I don't care about our 'bottom line profit'. I care about not getting hurt, making another good DR and going to my next stop. I am speaking in generalities, of course, but driver's understand the economics of what we do. It's not that complicated. Wasting DR bags is wasting profit. Taking 12 minutes on a 10 minute break is stealing 2 minutes of profit. A leader, IMO, addresses these things, and a 100 others, as how they pertain to the Driver. A manager addresses them as how they pertain to the company... [/QUOTE]
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