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Brown Cafe UPS Forum
The Latest UPS Headlines
Tensions at UPS are brewing between leadership and unionized drivers as the new CEO doubles down on drivers who make deliveries in their own cars
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<blockquote data-quote="brownIEman" data-source="post: 4888563" data-attributes="member: 14596"><p>That principal is important, but only goes for so far against price. UPS after 97 switched from a marketing strategy of competing largely on price to trying to differentiate on service and professionalism, with mixed results. </p><p></p><p>Seems over the past few years the professionalism has slipped as well. Tight rules geared toward giving a professional impression, clean shaven, hair cuts, tattoos, etc have all been relaxed the past few years. </p><p></p><p>There's a lot in play. I know there are folks at Amazon logistics who think they can start doing pickups from other companies and compete directly with UPS as a common carrier as opposed to just Amazon packages. Those people are fooling themselves. They are still a long way from that capability.</p></blockquote><p></p>
[QUOTE="brownIEman, post: 4888563, member: 14596"] That principal is important, but only goes for so far against price. UPS after 97 switched from a marketing strategy of competing largely on price to trying to differentiate on service and professionalism, with mixed results. Seems over the past few years the professionalism has slipped as well. Tight rules geared toward giving a professional impression, clean shaven, hair cuts, tattoos, etc have all been relaxed the past few years. There's a lot in play. I know there are folks at Amazon logistics who think they can start doing pickups from other companies and compete directly with UPS as a common carrier as opposed to just Amazon packages. Those people are fooling themselves. They are still a long way from that capability. [/QUOTE]
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Brown Cafe UPS Forum
The Latest UPS Headlines
Tensions at UPS are brewing between leadership and unionized drivers as the new CEO doubles down on drivers who make deliveries in their own cars
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