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<blockquote data-quote="MrFedEx" data-source="post: 5473465" data-attributes="member: 12508"><p>Great point. FedEx "engineers" usually are not engineers at all, in either thought processes or training. Various "engineers" I've known at FedEx were former UPS managers with no degree, people who came from outside the company AND the industry, and others whose background was unknown, but definitely not trained as a true engineer.</p><p></p><p>One of my favorites was a guy who came from AT&T who didn't even know how the FedEx overnight system functioned. Yet, there he was, an "engineer' making all sorts of decisions about sorts and various processes.. IDK if they're still bringing in outside "talent", but given the current state of affairs, I wouldn't doubt it.</p><p></p><p>Tech support has always been a weak link at FedEx. It's easier to drive around in the unmarked van stopping for coffee than to solve anyone's problems.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 5473465, member: 12508"] Great point. FedEx "engineers" usually are not engineers at all, in either thought processes or training. Various "engineers" I've known at FedEx were former UPS managers with no degree, people who came from outside the company AND the industry, and others whose background was unknown, but definitely not trained as a true engineer. One of my favorites was a guy who came from AT&T who didn't even know how the FedEx overnight system functioned. Yet, there he was, an "engineer' making all sorts of decisions about sorts and various processes.. IDK if they're still bringing in outside "talent", but given the current state of affairs, I wouldn't doubt it. Tech support has always been a weak link at FedEx. It's easier to drive around in the unmarked van stopping for coffee than to solve anyone's problems. [/QUOTE]
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