Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
The Competition
FedEx Discussions
The Campaign to Eliminate Older Couriers
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="MrFedEx" data-source="post: 941254" data-attributes="member: 12508"><p>I think that FedEx would rather eliminate the top, keep most of the middle, and retain all the lower range people they can. This is insane for several reasons. One, most senior couriers can run rings around a newbie in terms of efficiency. The same goes for most middle range couriers. Our new couriers are generally worthless for at least 6 months, and many don't stay around long enough to get really good at the job. From a customer service perspective, new people are a really big problem. A lot of days, it takes more FTE's to undo their mistakes and bail them out than it would just to pay a senior employee that actually knows what they are doing.</p><p></p><p>I think Fred wants to eliminate older couriers primarily on the basis of medical costs. By the time you hit 45, if you haven't blown out a knee or screwed up your back, you are very lucky. Repetitive stress injuries are a fact in this business, so Fred would rather toss you than get you fixed. The 20-something who replaces the 45 year-old may not be very good at the job, but they're cheap, and unlikely to incur major medical expenses. </p><p></p><p>This is all a calculated process straight from MEM. It is short-sighted and focused solely on costs.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 941254, member: 12508"] I think that FedEx would rather eliminate the top, keep most of the middle, and retain all the lower range people they can. This is insane for several reasons. One, most senior couriers can run rings around a newbie in terms of efficiency. The same goes for most middle range couriers. Our new couriers are generally worthless for at least 6 months, and many don't stay around long enough to get really good at the job. From a customer service perspective, new people are a really big problem. A lot of days, it takes more FTE's to undo their mistakes and bail them out than it would just to pay a senior employee that actually knows what they are doing. I think Fred wants to eliminate older couriers primarily on the basis of medical costs. By the time you hit 45, if you haven't blown out a knee or screwed up your back, you are very lucky. Repetitive stress injuries are a fact in this business, so Fred would rather toss you than get you fixed. The 20-something who replaces the 45 year-old may not be very good at the job, but they're cheap, and unlikely to incur major medical expenses. This is all a calculated process straight from MEM. It is short-sighted and focused solely on costs. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
The Competition
FedEx Discussions
The Campaign to Eliminate Older Couriers
Top