Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
The Concept of Constructive Dissatisfaction
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="JustTired" data-source="post: 291936" data-attributes="member: 10234"><p>Not having read the book, maybe I'm way off base here. But I would take "constructive dissatisfaction" to mean that we should never be satisfied with the way the business is run and should always be looking for ways to improve. Not only improve the way we do business, but the service we give to our customers. </p><p> </p><p>Obviously, this concept has been bastardized through the years to mean something else entirely. It appears to me that the company is "dissatisfied" with the amount of time it is taking to do the job properly, the wages being paid to its' employees and the hours its' employees are working. Satisfaction would be employees doing more and working longer for less.</p></blockquote><p></p>
[QUOTE="JustTired, post: 291936, member: 10234"] Not having read the book, maybe I'm way off base here. But I would take "constructive dissatisfaction" to mean that we should never be satisfied with the way the business is run and should always be looking for ways to improve. Not only improve the way we do business, but the service we give to our customers. Obviously, this concept has been bastardized through the years to mean something else entirely. It appears to me that the company is "dissatisfied" with the amount of time it is taking to do the job properly, the wages being paid to its' employees and the hours its' employees are working. Satisfaction would be employees doing more and working longer for less. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
The Concept of Constructive Dissatisfaction
Top