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<blockquote data-quote="MrFedEx" data-source="post: 950483" data-attributes="member: 12508"><p>Ground can only cover a limited area overnight, so it will never be a subsitute for overnight service beyond that zone. Sure, the crash of 2008 made lower-cost alternatives more desirable for many shippers. However, there remains a large overnight market that FedEx is choosing to ignore in the rush to Ground. I've heard that FedEx Sales reps spend the vast majority of their time now selling the Ground product, which doesn't surprise me. </p><p></p><p>I still think FedEx Express has lost market share because they no longer emphasize outstanding service.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 950483, member: 12508"] Ground can only cover a limited area overnight, so it will never be a subsitute for overnight service beyond that zone. Sure, the crash of 2008 made lower-cost alternatives more desirable for many shippers. However, there remains a large overnight market that FedEx is choosing to ignore in the rush to Ground. I've heard that FedEx Sales reps spend the vast majority of their time now selling the Ground product, which doesn't surprise me. I still think FedEx Express has lost market share because they no longer emphasize outstanding service. [/QUOTE]
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