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The lesser of 2 (or 3) evils to avoid late air
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<blockquote data-quote="soberups" data-source="post: 595328" data-attributes="member: 14668"><p>A similar situation once happened to me; IE changed the commit time in my loop from 1200 to 1030 while at the same time refusing to allow additional routes to be dispatched.</p><p> </p><p>I was instructed to go up and down the belt in the AM and find a way to "make it work" by begging for help from other drivers...who were in the same boat I was in.</p><p> </p><p>After working as instructed, I then got a nasty note in my box....for "excessive AM time"!</p><p> </p><p>It became apparent to me at that point that management had no intention of solving the problem and that no matter what I did they would bitch about it...so I quit worrying about the commit time altogether. I did the best I could, delivered everything else late, and messaged in "late air, impossible commit time".</p><p> </p><p>This went on for over a week, I probably had 30 late air in that time. Whoever was pulling the strings from IE got so sick of all the late air that they finally authorized an additional route to be put in to stop the service failures. There was a cut route next to mine that had only been going out part of the time, so as a result of the change in commit times and me sheeting the stops as "late" this route started going out daily and an unassigned driver on my center was able to bid for it. Problem solved!</p><p> </p><p>What your management team needs is some "tough love". Be honest, get a much of the air off as you can, deliver the rest late, and <em>force </em>them to own up to problem instead of allowing them to live in denial of it. All you are doing is taking their problem...and giving it back to them.</p></blockquote><p></p>
[QUOTE="soberups, post: 595328, member: 14668"] A similar situation once happened to me; IE changed the commit time in my loop from 1200 to 1030 while at the same time refusing to allow additional routes to be dispatched. I was instructed to go up and down the belt in the AM and find a way to "make it work" by begging for help from other drivers...who were in the same boat I was in. After working as instructed, I then got a nasty note in my box....for "excessive AM time"! It became apparent to me at that point that management had no intention of solving the problem and that no matter what I did they would bitch about it...so I quit worrying about the commit time altogether. I did the best I could, delivered everything else late, and messaged in "late air, impossible commit time". This went on for over a week, I probably had 30 late air in that time. Whoever was pulling the strings from IE got so sick of all the late air that they finally authorized an additional route to be put in to stop the service failures. There was a cut route next to mine that had only been going out part of the time, so as a result of the change in commit times and me sheeting the stops as "late" this route started going out daily and an unassigned driver on my center was able to bid for it. Problem solved! What your management team needs is some "tough love". Be honest, get a much of the air off as you can, deliver the rest late, and [I]force [/I]them to own up to problem instead of allowing them to live in denial of it. All you are doing is taking their problem...and giving it back to them. [/QUOTE]
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