With the "new and improved" UPS promoting/hiring persons that have never driven a pkg car to "on road" supervisors and controlling dispatch via EDD/ORION, there seems to be a glitch. For some strange reason, the technological advances can not replace real world experience. My center has called back a retired sup, on a contract hourly basis, to train the temporary Christmas drivers. He is a great guy that I have worked with for 25yrs. An excellent driver and a dedicated sup that got burned out by the "new and improved" UPS. The reason he was bribed back for a month is that the new "on road" sup's do not know how to physically run a route,nor can they train others. When I was hired at UPS every person in management worked their way up the ranks from the bottom. Now, they are hired for their skill at looking at a computer. Really? I mean really? Is this the future of UPS? This retired sup is a 60yr old gray haired man like me and can run circles around the over weight twenty "on road" somethings that UPS has replaced him with. I can't use his real name, so I will call him Mike. Mike will make more money training drivers, on contract, without all the back stress of the useless paperwork and corporate BS than he did as an on road sup. Technology is a wonderful tool, but real world experience is the trump in this house of cards.