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<blockquote data-quote="Damon18" data-source="post: 2817682" data-attributes="member: 66871"><p>Rolling out in the UK and Europe, customers will soon be able to take a short customer satisfaction survey tied to the tracking number of their package they shipped/received. They will directly grading the face to face interaction with the courier/CSA. Supposedly, this will "help" corporate determine what areas they can improve their customer service. No word if/when this will come to the states.</p></blockquote><p></p>
[QUOTE="Damon18, post: 2817682, member: 66871"] Rolling out in the UK and Europe, customers will soon be able to take a short customer satisfaction survey tied to the tracking number of their package they shipped/received. They will directly grading the face to face interaction with the courier/CSA. Supposedly, this will "help" corporate determine what areas they can improve their customer service. No word if/when this will come to the states. [/QUOTE]
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