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The real threat to FedEx - in my soapbox opinion
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<blockquote data-quote="TNT Frosty" data-source="post: 3989494" data-attributes="member: 76216"><p>May I add my two cents???</p><p>Well tough, im adding it... <img src="/community/styles/default/xenforo/smilies/wink.png" class="smilie" loading="lazy" alt=";)" title="Wink ;)" data-shortname=";)" /></p><p></p><p>Real Threat.... the drivers... FedEx Company drivers... and Owner Operators...</p><p></p><p>Why...</p><p></p><p>We are the face of the company, customers may be stupid, but they arnt fully bat <img src="/community/styles/default/xenforo/smilies/group1/censored2.gif" class="smilie" loading="lazy" alt=":censored2:" title="Censored2 :censored2:" data-shortname=":censored2:" /> crazy (I do question people who go to walmart at 2am with all the loonies)</p><p>If a driver is dirty, grumpy, has no idea on what they are doing, doesnt care... chances of that person using fedex.. slim to non..</p><p>Doesnt care of rates, but I have had to go to another drivers run, to do his "bigger" pickups, as they want to ship alot with us... but they dont like the driver on that route, and he doesnt care, and his grumpy all the time, and will do the complete min work load possible... and yet still on the road for 11 hours a day, and then complain why his not getting bonus like the others. (Had massive meeting about it, because it not only affects the drivers run, and other drivers runs... but fedex as a business)</p><p>Once you lose that care factor, that willingness to put a smile on, and leave your home BS at home (Or at least speak to someone about your home problem).. dont show negatively to a customer... simple...</p><p></p><p>At times ive been down in the dumps, tired, worn out... but do customers see it, nope... I still take care of their parcels like it was one of mine for my model trains (as if you deal with scale models, you know how fragile they are)</p><p>If a customer is willing to have a large box fall flat on the truck, I stand on the other side, and hold it and slowly lower it down, even if the customer suggest other wise...</p><p>Do I want a reward.. no... I want to keep my job, and to still have a job, and without caring for the freight, we will start losing more and more, and soon, alot of people going to be looking at pan handling, or worse, walking into walmart at 2am, and wearing your g-string on the outside of your giant diapers.</p></blockquote><p></p>
[QUOTE="TNT Frosty, post: 3989494, member: 76216"] May I add my two cents??? Well tough, im adding it... ;) Real Threat.... the drivers... FedEx Company drivers... and Owner Operators... Why... We are the face of the company, customers may be stupid, but they arnt fully bat :censored: crazy (I do question people who go to walmart at 2am with all the loonies) If a driver is dirty, grumpy, has no idea on what they are doing, doesnt care... chances of that person using fedex.. slim to non.. Doesnt care of rates, but I have had to go to another drivers run, to do his "bigger" pickups, as they want to ship alot with us... but they dont like the driver on that route, and he doesnt care, and his grumpy all the time, and will do the complete min work load possible... and yet still on the road for 11 hours a day, and then complain why his not getting bonus like the others. (Had massive meeting about it, because it not only affects the drivers run, and other drivers runs... but fedex as a business) Once you lose that care factor, that willingness to put a smile on, and leave your home BS at home (Or at least speak to someone about your home problem).. dont show negatively to a customer... simple... At times ive been down in the dumps, tired, worn out... but do customers see it, nope... I still take care of their parcels like it was one of mine for my model trains (as if you deal with scale models, you know how fragile they are) If a customer is willing to have a large box fall flat on the truck, I stand on the other side, and hold it and slowly lower it down, even if the customer suggest other wise... Do I want a reward.. no... I want to keep my job, and to still have a job, and without caring for the freight, we will start losing more and more, and soon, alot of people going to be looking at pan handling, or worse, walking into walmart at 2am, and wearing your g-string on the outside of your giant diapers. [/QUOTE]
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