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<blockquote data-quote="MrFedEx" data-source="post: 549592" data-attributes="member: 12508"><p>Spoken as a true manager. Your error is in assuming that people are willing to work for $13-$24 per hour...most are not, at least not very hard or with any concern for quality. What you get are the C and D team couriers instead of the A and B team couriers. In the long run, turnover and poor performance actually cost FedEx more. Nobody is expecting 10 hours of OT right now, but we are expecting to be paid fairly for what we do, which is essentially the same thing UPS drivers do. Productivity is at an all time high, yet wages have continued to trail behind. Granted, the recession makes paying more difficult, but FedEx has kept wages low even during brisk economic times because they could. Voting-in a union will end the carte blanche era of upper management throwing us peanuts and expecting us to kiss their feet in return.</p><p> </p><p> </p><p>The customer would actually win if FedEx paid better wages because more competent couriers give better service. They are also more productive, which benefits FedEx through higher efficiency and less turnover and training. It's pretty telling that even in a severe recession, couriers are still choosing to quit FedEx. If it were a halfway decent employer, they'd stay, move farther down the learning curve, and provide the superior service that customer used to get from us. Instead, you get someone who has been a courier for 6 mos that brings back Code 1's, mis-delivers pkgs, and is only about 80% as productive as an experienced courier.</p><p> </p><p>Again, stepping over a dollar to pick-up a penny. Penny-wise and pound foolish...that's FedEx.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 549592, member: 12508"] Spoken as a true manager. Your error is in assuming that people are willing to work for $13-$24 per hour...most are not, at least not very hard or with any concern for quality. What you get are the C and D team couriers instead of the A and B team couriers. In the long run, turnover and poor performance actually cost FedEx more. Nobody is expecting 10 hours of OT right now, but we are expecting to be paid fairly for what we do, which is essentially the same thing UPS drivers do. Productivity is at an all time high, yet wages have continued to trail behind. Granted, the recession makes paying more difficult, but FedEx has kept wages low even during brisk economic times because they could. Voting-in a union will end the carte blanche era of upper management throwing us peanuts and expecting us to kiss their feet in return. The customer would actually win if FedEx paid better wages because more competent couriers give better service. They are also more productive, which benefits FedEx through higher efficiency and less turnover and training. It's pretty telling that even in a severe recession, couriers are still choosing to quit FedEx. If it were a halfway decent employer, they'd stay, move farther down the learning curve, and provide the superior service that customer used to get from us. Instead, you get someone who has been a courier for 6 mos that brings back Code 1's, mis-delivers pkgs, and is only about 80% as productive as an experienced courier. Again, stepping over a dollar to pick-up a penny. Penny-wise and pound foolish...that's FedEx. [/QUOTE]
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