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Things customers should know
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<blockquote data-quote="Bottom rung" data-source="post: 1442461" data-attributes="member: 51980"><p>If you really took care of your customers you would know that the oca for the local ford dealer is actually sent out by ford corporate to send back parts that failed under warranty. You need to complete the oca to complete the process that's in place to get the dealers credit for the work they performed. They have bean counters just like us that pay attention to things we don't think matter. You should be completing the pick up.</p></blockquote><p></p>
[QUOTE="Bottom rung, post: 1442461, member: 51980"] If you really took care of your customers you would know that the oca for the local ford dealer is actually sent out by ford corporate to send back parts that failed under warranty. You need to complete the oca to complete the process that's in place to get the dealers credit for the work they performed. They have bean counters just like us that pay attention to things we don't think matter. You should be completing the pick up. [/QUOTE]
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