This is Cute!

[Jkloc420]

Lmao, bahaaa

 

[Wally]

It could get really ugly when they would whip out a box cutter/knife and just start opening. Really ugly. Especially when you make another two wheeler trip out of sight.

I always found that type of customer is the same that thinks you can modify your route at will in order to accommodate their schedule.

They never tip either. True be told, they throw some bills at me or tip big at xmas and I probably make a few stops then come back.

 

[Wally]

One time dave gave @IVE GOTTA PACKAGE 4U a package at 3 am

Special valentine?

 

[Jkloc420]

Special valentine?

@Future knows what dave gave @IVE GOTTA PACKAGE 4U at 3 am

 

[IVE GOTTA PACKAGE 4U]

*

 

[NAHimGOOD]

 

[MECH-lift]

SDN: COVID

 

[1989]

Correct. However, as the customer, they know about difficulties in returns and the ping pong of shipper and UPS damage responsibilities. All while dumping on the driver. Customers could care less about the why.

The shipper is the customer.....Not the consignee. Shipper get paid for claims

 

[quad decade guy]

The shipper is the customer.....Not the consignee. Shipper get paid for claims

It's this type of thinking that has cost UPS big in customer loyalty. See, you like mgt., are ready to screw over whoever it takes to get to the next stop. You missed a lot in what I said. Not surprising. See, the consignee and shipper are customers...one way or the other. Anyone that ever delivered, has watched the triangle of blame between UPS, the consignee and shipper. Then smear the driver if possible. Who, actually touched the pkg. for the 30 seconds at delivery.

 

[1989]

It's this type of thinking that has cost UPS big in customer loyalty. See, you like mgt., are ready to screw over whoever it takes to get to the next stop. You missed a lot in what I said. Not surprising. See, the consignee and shipper are customers...one way or the other. Anyone that ever delivered, has watched the triangle of blame between UPS, the consignee and shipper. Then smear the driver if possible. Who, actually touched the pkg. for the 30 seconds at delivery.

Stop being the victim

 

[PT Car Washer]

It's this type of thinking that has cost UPS big in customer loyalty. See, you like mgt., are ready to screw over whoever it takes to get to the next stop. You missed a lot in what I said. Not surprising. See, the consignee and shipper are customers...one way or the other. Anyone that ever delivered, has watched the triangle of blame between UPS, the consignee and shipper. Then smear the driver if possible. Who, actually touched the pkg. for the 30 seconds at delivery.

Many times letting a receiver inspect an obvious damaged package and giving them the option to refuse delivery has made me a friend of the customer and made my job much easier. A lot of times the preload just loads packages that should have been rewrapped or inspected for damages. Too many times.

 

[Brownslave688]

It could get really ugly when they would whip out a box cutter/knife and just start opening. Really ugly. Especially when you make another two wheeler trip out of sight.

Why would it get ugly? They arent accepting packages you have somewhere else that they didnt open yet.

 

[Red Devil]

Many times letting a receiver inspect an obvious damaged package and giving them the option to refuse delivery has made me a friend of the customer and made my job much easier. A lot of times the preload just loads packages that should have been rewrapped or inspected for damages. Too many times.

I will do this if it’s a business and I am familiar with the customer but I let them know that I am doing them a favor and they can’t spend all day inspecting stuff. If they start to open it without my suggestion it is theirs to keep.

 

[WeAreAllGoingToMakeIt]

In the old days, if you let the customer open before signing...mgt would try to make you pay for any problems this created. Because you weren't following instructions. Did it stick? Yes it did. Noting this policy(sign first) created much anger among customers...but then UPS always let the driver take the heat. Call tags, CODS, hazmat on and on. Damages(from pickups)...especially refusing call tag pick ups for inadequate packaging. Getting burned(driver) once for any of this made you a believer. And an enemy for life of some customers. Many times this resulted in a code 14 phone call(usually to the 1-800#). And no matter what actually went down or how, the driver took the blame. All because the driver was enforcing UPS policy. This was just one of many unfair practices of mgt.

You. Always. Learn. Something. New. On. This. Website.

Nice.

 

[WeAreAllGoingToMakeIt]

Rookie, nobody opens anything until they sign for it

The signing of the package is just to acknowledge they received it right? It doesn't mean they accept the condition of the contents inside the package, does it?

 

[PT Car Washer]

I will do this if it’s a business and I am familiar with the customer but I let them know that I am doing them a favor and they can’t spend all day inspecting stuff. If they start to open it without my suggestion it is theirs to keep.

I agree which is why I said an obvious damaged package.

 

[Spanky250]

What do you do with this?

 

[clean hairy]

Take it and let be delivered right back to the address.
Or, if you were referring to the ORMD sticker, let the folks in the hub deal with it.

 

[No1 Special]

One time dave gave @IVE GOTTA PACKAGE 4U a package at 3 am

Was it on his own time, or was he clocked in?

 

[Spanky250]

Take it and let be delivered right back to the address.
Or, if you were referring to the ORMD sticker, let the folks in the hub deal with it.

It's a delivery. Look closely at the orientation arrows. Both sets...