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<blockquote data-quote="MechLift" data-source="post: 1446799" data-attributes="member: 55622"><p>To prep managers for the real SFA a pre-SFA is given with the questions related to the couriers specific manager. The manager then has a chance to change a little bit before the official SFA is given. This is supposed to be confidential so the courier will give their honest opinion but I have proof that our senior manager lets the front line managers know how the individual couriers scored. If the manager cares to keep the courier in their loop they can do a few things to make it better for that courier and if not they will make life miserable so they leave for another loop or perhaps leave the station. All this results in higher official SFA scores for the manager and for the station as a whole.</p><p></p><p>The SFA is the "anoymous" survey that Best Places to Work pollings cite in ranking FedEx as the 16th best international place to work for.</p></blockquote><p></p>
[QUOTE="MechLift, post: 1446799, member: 55622"] To prep managers for the real SFA a pre-SFA is given with the questions related to the couriers specific manager. The manager then has a chance to change a little bit before the official SFA is given. This is supposed to be confidential so the courier will give their honest opinion but I have proof that our senior manager lets the front line managers know how the individual couriers scored. If the manager cares to keep the courier in their loop they can do a few things to make it better for that courier and if not they will make life miserable so they leave for another loop or perhaps leave the station. All this results in higher official SFA scores for the manager and for the station as a whole. The SFA is the "anoymous" survey that Best Places to Work pollings cite in ranking FedEx as the 16th best international place to work for. [/QUOTE]
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