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This is what frustrates good employees - when management forces them to be bad!
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<blockquote data-quote="Ricochet1a" data-source="post: 1175103" data-attributes="member: 22880"><p>Actually more common than you think. </p><p></p><p>What is going on is what many call, "Management by Report". That is, they manage to make a particular report look good, while KNOWING that the report doesn't 'catch' the 'get around' that is going on to keep things moving while doctoring up reports for district and regional level to consume. </p><p></p><p>The big issue in regards to OT right now is 6th day OT - they want to minimize it. Now, unless a station has adequate staffing, there will be 6th day OT no matter what a manager does- they have to fill all the routes that need running to make service - or else some OTHER REPORT will look really bad. </p><p></p><p>In addition, district and regions are looking VERY CLOSELY at 6th day OT incurred on Mondays and Saturdays. This is why all the scheduling rearranging has been going on in stations around the country. Full-timers are being moved to Saturday to eliminate 6th day OT there, then full timers that work Monday as a regular scheduled day are being forced to run pickup routes (incurring OT for going over 8 hours - but that doesn't show on the report that has 6th day OT - classic Express in motion). I've had managers call it a never ending game of 'Whack a Mole'. </p><p></p><p>When things get really nasty, is when staffing is real low and stations FORCIBLY reschedule people to have a day off in the middle of the week. There isn't a whole lot wage employees can do about it. Many non-4x10s are being forced into having a day in the middle of the week as one of their 'scheduled days off' - meaning they have Sunday off, then a weekday OTHER than Monday off.</p><p></p><p>Region level management thinks that by forcing station level management to Manage by Report, they can eliminate these particular expenses and improve profitability. The reality is that while forcing this on station level management, they are also making replacing Couriers which quit/transfer a very difficult proposition. <em>See, another report shows total employees in a station, and they think that by restricting replacements, they can cut costs that way too....</em> It is all part of the madness of Express. </p><p></p><p>Now, management telling employees to NOT mark Monday (or a Saturday) as their scheduled day off gets into questionable territory. Management does have the option of FORCING someone to take a scheduled day off whenever they want - not a damn thing an employee can do about it. But when a printed schedule has been made, THEN management starts playing footloose - problems arise, not just internally for FedEx but also in regard to labor law. </p><p></p><p>I was told of a specific instance where an employee did indeed work 6th day OT - had management alter their time card to show that particular day wasn't 6th day, then let the week's time cards go through and the employee didn't get paid OT for that day in question (and the station report didn't show any 6th day OT). That employee brought up the issue once they got their pay stub, and the manager in question 'sheepishly stated they made a mistake and corrected it'. What really happened is that this particular senior manager DID NOT want that particular OT showing up on a report for 6th day OT. By altering the time card, the report run for that week was 'clean'. Then later on (after correcting it and the employee getting their OT premium), no re-run of the report was made. It was willful falsification of an internal document by a senior manager - all done so he could have a 'clean' report (knowing that there would never be a 're-run' of that week's report at a later date which would reflect the correction made to the employee's time card).</p><p></p><p>This is actually just the tip of the iceberg. There is a hell of a lot more going on that wage employees don't even see or hear about. Express management knows that they have to 'toe the line' to keep their jobs more now than ever before. </p><p></p><p>If your manager's lips are moving, assume they are lying unless you or they can prove otherwise...</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 1175103, member: 22880"] Actually more common than you think. What is going on is what many call, "Management by Report". That is, they manage to make a particular report look good, while KNOWING that the report doesn't 'catch' the 'get around' that is going on to keep things moving while doctoring up reports for district and regional level to consume. The big issue in regards to OT right now is 6th day OT - they want to minimize it. Now, unless a station has adequate staffing, there will be 6th day OT no matter what a manager does- they have to fill all the routes that need running to make service - or else some OTHER REPORT will look really bad. In addition, district and regions are looking VERY CLOSELY at 6th day OT incurred on Mondays and Saturdays. This is why all the scheduling rearranging has been going on in stations around the country. Full-timers are being moved to Saturday to eliminate 6th day OT there, then full timers that work Monday as a regular scheduled day are being forced to run pickup routes (incurring OT for going over 8 hours - but that doesn't show on the report that has 6th day OT - classic Express in motion). I've had managers call it a never ending game of 'Whack a Mole'. When things get really nasty, is when staffing is real low and stations FORCIBLY reschedule people to have a day off in the middle of the week. There isn't a whole lot wage employees can do about it. Many non-4x10s are being forced into having a day in the middle of the week as one of their 'scheduled days off' - meaning they have Sunday off, then a weekday OTHER than Monday off. Region level management thinks that by forcing station level management to Manage by Report, they can eliminate these particular expenses and improve profitability. The reality is that while forcing this on station level management, they are also making replacing Couriers which quit/transfer a very difficult proposition. [I]See, another report shows total employees in a station, and they think that by restricting replacements, they can cut costs that way too....[/I] It is all part of the madness of Express. Now, management telling employees to NOT mark Monday (or a Saturday) as their scheduled day off gets into questionable territory. Management does have the option of FORCING someone to take a scheduled day off whenever they want - not a damn thing an employee can do about it. But when a printed schedule has been made, THEN management starts playing footloose - problems arise, not just internally for FedEx but also in regard to labor law. I was told of a specific instance where an employee did indeed work 6th day OT - had management alter their time card to show that particular day wasn't 6th day, then let the week's time cards go through and the employee didn't get paid OT for that day in question (and the station report didn't show any 6th day OT). That employee brought up the issue once they got their pay stub, and the manager in question 'sheepishly stated they made a mistake and corrected it'. What really happened is that this particular senior manager DID NOT want that particular OT showing up on a report for 6th day OT. By altering the time card, the report run for that week was 'clean'. Then later on (after correcting it and the employee getting their OT premium), no re-run of the report was made. It was willful falsification of an internal document by a senior manager - all done so he could have a 'clean' report (knowing that there would never be a 're-run' of that week's report at a later date which would reflect the correction made to the employee's time card). This is actually just the tip of the iceberg. There is a hell of a lot more going on that wage employees don't even see or hear about. Express management knows that they have to 'toe the line' to keep their jobs more now than ever before. If your manager's lips are moving, assume they are lying unless you or they can prove otherwise... [/QUOTE]
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