Integrity
Binge Poster
Transforming Smalls
It is great to know that there are many dedicated UPSers who handle smalls with the best interest of the customers in mind. There are many management people who run their areas and never let any smalls travel on the conveyors loose. These people are an asset to this organization and should be proud of their contribution.
The fact that there are so many great examples of proper treatment of smalls cannot allow the truth to be denied. The truth is that there is chronic and widespread mistreatment of smalls packages in UPS facilities.
The first requirement of proper smalls handling is that smalls are never to be allowed to progress in the UPS conveyor system unless they are bagged.
In a small facility hundreds and hundreds of smalls can be seen traveling loose on the conveyors every day. In some larger facilities it probably is in the thousands.
Please share your experience with this during this discussion thread and please if you will, share your thoughts about the descrepancy between the treatment smalls are supposed to get and the treatment they actually get.
Improving smalls handling will greatly transform the number of lost and damaged packages and will in the end, grow the business.
If your area and facility already treats smalls packages properly, then all that can be said is great job. Keep up the great work.
Sincerely,
I
The fact that there are so many great examples of proper treatment of smalls cannot allow the truth to be denied. The truth is that there is chronic and widespread mistreatment of smalls packages in UPS facilities.
The first requirement of proper smalls handling is that smalls are never to be allowed to progress in the UPS conveyor system unless they are bagged.
In a small facility hundreds and hundreds of smalls can be seen traveling loose on the conveyors every day. In some larger facilities it probably is in the thousands.
Please share your experience with this during this discussion thread and please if you will, share your thoughts about the descrepancy between the treatment smalls are supposed to get and the treatment they actually get.
Improving smalls handling will greatly transform the number of lost and damaged packages and will in the end, grow the business.
If your area and facility already treats smalls packages properly, then all that can be said is great job. Keep up the great work.
Sincerely,
I