So last week was really bad. After our DM said that instead of picking up 6 million pkgs on July 3rd, we picked up only 1 million, they decided to cut our building down from 17 routes to only 11 for 3 days. One of those days it was my route that was cut, and it put a tremendous strain on the other drivers in my area. But lo and behold, the day after my route was cut they decided to put my route back in and decided i should have a 12 hour day. Well i wasn't having it. I get there about an hour before start time normally, and go through my truck setting it up stop for stop and pre-recording everything. This normally turns a 9 hour day into about a 7 hour day. Well they notice this and the day they decided to turn my day into 12 hours they figured i could do it in 9.5-10 hours. So after i go through my truck they start putting all these packages behind my car around 30 minutes before start time. I see this so i get out of my truck polish my shoes, use the restroom go to the store up the road to get water and get back around 15 minutes before start time. Then the BS started. My supervisor had the audacity to ask me "Aren't you going to load those packages?" He could tell i was pretty P.O.'d too. I told him "My time on the clock is in 15 minutes, maybe if you wouldn't have sent my preloader home they would be in my truck." And he replies "So you want to be a little Cupcake? Well i can be a bigger cupcake, and for longer too." So i calmly went to the locker room grabbed a grievance form and put it in my pocket. Went into my truck, still not loading anything, and just sat there talking to the other drivers around me. Everytime my supervisor would come next to me. I would nonchalantly finger the grievance form in my pocket. Well everything was fine after that they took some of the work back off me leaving me with and actual 9.5 hour day. I can tell my management team is still grumbling about my refusal to work off the clock, and i heard from other drivers that my center manager and on-road were talking about it later. Well the other day i got a complaint from a customer that i delivered her pkg to her daughter next door instead of her. Well, it was signature required and unless she didn't want her medication that was to be RTS'd after first delivery attempt per shippers request, it was going to be delivered to her daughter. My center manager came to me and said "I will have your job." I said "O really, Article 36 says that's a threat and harassment so maybe i will have to do something with this paper in my pocket" (I still elected to keep a grievance form in my pocket at all times). And he tells me, " Well that's not needed, why did you have that complaint?" So i tell him and he says "O well that's perfectly acceptable." So the moral of the story is: Management won't mess with you if you keep a grievance form in your pocket.