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Brown Cafe UPS Forum
UPS Discussions
unethical business practice?
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<blockquote data-quote="Brown Sales Machine" data-source="post: 165398" data-attributes="member: 8306"><p>SuperCool-I agree with the group that the customer is paying for the guarantee. Is it unethical-NO. The customer is responsible to do their homework before selecting a service; also with NDA there is a time definite guarantee.</p><p> </p><p>Second-Do you believe we should call the customer when we deliver a package late and offer the money back?</p><p> </p><p>DO NOT WAKE A SLEEPING DOG!!!</p></blockquote><p></p>
[QUOTE="Brown Sales Machine, post: 165398, member: 8306"] SuperCool-I agree with the group that the customer is paying for the guarantee. Is it unethical-NO. The customer is responsible to do their homework before selecting a service; also with NDA there is a time definite guarantee. Second-Do you believe we should call the customer when we deliver a package late and offer the money back? DO NOT WAKE A SLEEPING DOG!!! [/QUOTE]
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