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<blockquote data-quote="UnitedPackageSmashers" data-source="post: 281178" data-attributes="member: 13263"><p>Your right. It looks terrible for UPS to auction off a mountain of junk. Thats why they use Recovery Management Corp to do that for them.</p><p></p><p>Why should John (or anyone else) have to buy insurance to avoid having their shipments become the casualties of negligence? You can make the argument that Overgoods is overall effective, but some get through the cracks, etc. But to sit there and say that this package was handled correctly is just nutty. It clearly wasn't</p><p></p><p>I asked the UPS PR guy, Norman Black in an e-mail the following:</p><p></p><p></p><p></p><p>Those are tough questions and he doesn't have an answer for them, or should I say the answer is not favorable to the UPS viewpoint therefore its better to say nothing at all. I already knew that when I sent it by the guy had been pretty responsive thus far so I had hoped he would be honest and say "Look, we made a mistake. It happens. We're sorry."</p><p></p><p>Instead, here is what came back instead:</p><p></p><p></p><p></p><p>Thats another way of saying no comment. I doubt that the public relations section of UPS is getting hammered that bad even though it is the holiday season. There have not been that many stories in the news about UPS and I know this because I watch the feeds constantly in real time and one of my watches is UPS and related. So he is not too busy to answer, he doesn't want to answer, which is unfortunate.</p><p></p><p>UPS still wont even admit that they made a mistake with regard to this one guy's package. They wont apologize, either. Part of an apology is admitting that a mistake was made in the first place. They don't even think there is a problem. And I am the one being dishonest, dirty and unfair? Please.</p><p></p><p></p><p></p><p>Funny, my account started working again right after I wrote that. I took plenty of screen shots of the miscellaneous errors. I do know a little something about the internet and when I was a child and moderated a VB forum I had great fun acting childish while randomly turning the Miserable User setting on and off for various despised users. Shall I post the screen shots or are you done calling me a liar now?</p></blockquote><p></p>
[QUOTE="UnitedPackageSmashers, post: 281178, member: 13263"] Your right. It looks terrible for UPS to auction off a mountain of junk. Thats why they use Recovery Management Corp to do that for them. Why should John (or anyone else) have to buy insurance to avoid having their shipments become the casualties of negligence? You can make the argument that Overgoods is overall effective, but some get through the cracks, etc. But to sit there and say that this package was handled correctly is just nutty. It clearly wasn't I asked the UPS PR guy, Norman Black in an e-mail the following: Those are tough questions and he doesn't have an answer for them, or should I say the answer is not favorable to the UPS viewpoint therefore its better to say nothing at all. I already knew that when I sent it by the guy had been pretty responsive thus far so I had hoped he would be honest and say "Look, we made a mistake. It happens. We're sorry." Instead, here is what came back instead: Thats another way of saying no comment. I doubt that the public relations section of UPS is getting hammered that bad even though it is the holiday season. There have not been that many stories in the news about UPS and I know this because I watch the feeds constantly in real time and one of my watches is UPS and related. So he is not too busy to answer, he doesn't want to answer, which is unfortunate. UPS still wont even admit that they made a mistake with regard to this one guy's package. They wont apologize, either. Part of an apology is admitting that a mistake was made in the first place. They don't even think there is a problem. And I am the one being dishonest, dirty and unfair? Please. Funny, my account started working again right after I wrote that. I took plenty of screen shots of the miscellaneous errors. I do know a little something about the internet and when I was a child and moderated a VB forum I had great fun acting childish while randomly turning the Miserable User setting on and off for various despised users. Shall I post the screen shots or are you done calling me a liar now? [/QUOTE]
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