Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Unrealistic (AKA stupid) On Demand Pickups
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="beentheredonethat" data-source="post: 1056819" data-attributes="member: 4886"><p>How do you know with 100% certain, that the business will be open later? How do you know this isn't a personal package for someone where it absolutely has to be shipped and that person does not want to leave it at the dock when they leave for the day? Have you ever, ever missed a pickup? Has someone in your center has? </p><p></p><p>Keep in mind, one of the problems with UPS back in the days was we had the attitude as a company that it was UPS way or the highway. We would not wait for the customer to have a package ready. We would not alter the normal pickup time for the customer. We would not alter the route to get a customers package to them earlier in the day. It was like the Henry Ford method of color selection. You can have it any way you want so long as you want black. With competition, we have to bend. We have to do what the customer is paying for us to do. Not just what is convenient for us.</p><p></p><p>I find it ironic, so many people have posted that they "LIE" such as writing reason "Traffic delay" when they know that is not the case. </p><p></p><p>However, I do realize 90% of the time, probably more, you are right, the customer can have a later pickup time without impacting them. Maybe it's even 99% of the time. How do you know when it's that 90-99% of the time, and when it's not? You don't.</p></blockquote><p></p>
[QUOTE="beentheredonethat, post: 1056819, member: 4886"] How do you know with 100% certain, that the business will be open later? How do you know this isn't a personal package for someone where it absolutely has to be shipped and that person does not want to leave it at the dock when they leave for the day? Have you ever, ever missed a pickup? Has someone in your center has? Keep in mind, one of the problems with UPS back in the days was we had the attitude as a company that it was UPS way or the highway. We would not wait for the customer to have a package ready. We would not alter the normal pickup time for the customer. We would not alter the route to get a customers package to them earlier in the day. It was like the Henry Ford method of color selection. You can have it any way you want so long as you want black. With competition, we have to bend. We have to do what the customer is paying for us to do. Not just what is convenient for us. I find it ironic, so many people have posted that they "LIE" such as writing reason "Traffic delay" when they know that is not the case. However, I do realize 90% of the time, probably more, you are right, the customer can have a later pickup time without impacting them. Maybe it's even 99% of the time. How do you know when it's that 90-99% of the time, and when it's not? You don't. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Unrealistic (AKA stupid) On Demand Pickups
Top