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UPS Discussions
Unscheduled Pickups
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<blockquote data-quote="BigBrownSanta" data-source="post: 334585" data-attributes="member: 11097"><p>I have never had a problem taking the packages when they let me know they have packages to ship. The issue I have is the feeling I get that they want a daily pickup but don't want to pay for it.</p><p></p><p>Their latest game was to refuse to sign until they had checked the pharmacy first. That lead to a big argument and all of their packages being sent back as refused. BD went and had a talk with them and things somewhat went back to normal, but every once in a while, they will refuse to sign until they've checked with the pharmacy.</p><p></p><p>If the unscheduled pickup fee is less than a "called-in" pickup fee, then walgreens is saving a lot of money at UPS's expense.</p><p></p><p>As far the daily checking with the pharmacy, some drivers may not want to argue with them and will just go check the pharmacy everyday. Is that really any good for our business?</p></blockquote><p></p>
[QUOTE="BigBrownSanta, post: 334585, member: 11097"] I have never had a problem taking the packages when they let me know they have packages to ship. The issue I have is the feeling I get that they want a daily pickup but don't want to pay for it. Their latest game was to refuse to sign until they had checked the pharmacy first. That lead to a big argument and all of their packages being sent back as refused. BD went and had a talk with them and things somewhat went back to normal, but every once in a while, they will refuse to sign until they've checked with the pharmacy. If the unscheduled pickup fee is less than a "called-in" pickup fee, then walgreens is saving a lot of money at UPS's expense. As far the daily checking with the pharmacy, some drivers may not want to argue with them and will just go check the pharmacy everyday. Is that really any good for our business? [/QUOTE]
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