UPS and the USPS

Discussion in 'UPS Discussions' started by capt. kirk, Nov 25, 2011.

  1. The Blackadder

    The Blackadder Are you not amused?

    So my wife order some clothes for thanksgiving, she looked at the website wednesday morning and it was out for delivery.

    She got them today from the post office, not happy.

    I explained to her what happened, until then she thought it was just one more reason to dislike UPS.

    I wonder how many people dont get this new service and blame it on UPS when they get their stuff a few days after we delivery it to someone else.
  2. Anonymous 10

    Anonymous 10 Guest

    That's logistics. It never gets old
  3. Cementups

    Cementups Box Monkey

    She should be happy it came today from the post office cause she surely wasn't getting a ground delivery from us today.
  4. 1989

    1989 Well-Known Member

    No, it would have been delivered Wednesday.
  5. Cementups

    Cementups Box Monkey

    I'm sorry, I meant if she was expecting it today. My bad.
  6. rocket man

    rocket man Well-Known Member

    ask the post office
  7. UPSGUY72

    UPSGUY72 Well-Known Member

    She would have gotten it Tuesday or Wednesday.
  8. UPSGUY72

    UPSGUY72 Well-Known Member

    I delivered to a Post office on a route I covered a week ago and there was a bag of package still bagged that the guy delivered the day before still not delivered.
  9. The Blackadder

    The Blackadder Are you not amused?

    See that all the time at the Post Office I have, I fill up cart they have and the next day I come back and I just fill up the cart next to the one I flled the day before, which is still full.

    I guess when they have time they get to the UPS stuff.
  10. Johney

    Johney Well-Known Member

    I find that quite a flaw in our tracking system. Site says out for delivery,your expecting it,shows up next day(if your lucky) by USPS. It has happened to my wife on a few occasions. Why not just tell them it's on rte to the local P/O? I can't imagine how many calls the call center has to handle due to this problem.
  11. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    For all we know some guy in Upstate NY may have futured the package.
  12. hondo

    hondo promoted to mediocrity

    Caveat emptor
  13. AKX

    AKX New Member

    I had a customer tell me a couple weeks ago "I dont pay for UPS shipping to have the post office leave it hanging on my mailbox" and I totally agree. It is a total sham to our customers and needs to be addressed in the next contract. You cant tell me the only way we can keep those accounts is by offering them basic service for cheaper shipping. I noticed this week Cabelas is using basic now as well. UPS is doing everything possible to eliminate routes and jobs.
  14. Monkey Butt

    Monkey Butt Dark Prince of Double Standards Staff Member

    Who is the buyer in this instance?
  15. dilligaf

    dilligaf IN VINO VERITAS

    ​When I have a customer approach me with this same situation I explain to the customer to look at the tracking number. If it has a PT it goes to the post office before it goes to the customer. Most customers are greatful for that bit of info.
  16. Monkey Butt

    Monkey Butt Dark Prince of Double Standards Staff Member

    Tell the "customer" they are not paying UPS for shipping ... the shipper is.
  17. Not IN Trace

    Not IN Trace New Member

    I was told by the postmaster at my local post office last week that if his drivers are heavy or overdispated that he makes sure all the USPS stuff goes out before any UPS stuff goes out..period.
  18. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Tell him that once he signs for the UPS stuff it becomes USPS stuff.
  19. Johney

    Johney Well-Known Member

    Anything is possible.
  20. AKX

    AKX New Member

    But the customer is led to believe that the item is being shipped via UPS. Which it is, to their local post office. But there is nothing there to tell the customer that in most cases. Then it shows up a day or two later than expected laying beside their mailbox or in a wal mart bag tied to it. Looks bad on UPS because remember the the cumstomer believes the item was delivered by UPS.