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Message: <blockquote data-quote="Coldworld" data-source="post: 780304" data-attributes="member: 4777"><p>I wonder how much volume we loose or can potentially loose beacuse of ops friend ups or absolutely stupid decision toward the customers...I see that it usually is a poor decision by mgt rather than a cranky driver. I have seen fedex bring in an air feeder into stops for 30 or so air pieces that will go to other accts and then straight out to the airport. I also sometimes see 2 fedex drivers picking up a heavy air stop ups has to call in another driver that gets there at closing time and makes the customer wait 45 minutes...have seen it countless times. Seems like our type of system isnt flexible enough..especially with everyone so loaded down...it like swimming up river on a daily basis.</p></blockquote><p></p>