UPS CEO Carol Tomé aced the crucial holiday delivery test — but an even bigger challenge is coming her way

[cheryl]

UPS CEO Carol Tomé aced the crucial holiday delivery test — but an even bigger challenge is coming her way - MSN

• UPS reported record profitability in the fourth quarter of 2021 on Tuesday.
• The results validate CEO Carol Tomé's "better, not bigger" strategy.
• Upcoming negotiations with the drivers' union could disrupt the CEO's success.

UPS stock jumped 15% by noon Tuesday after CEO Carol Tomé reported another quarter of results that investors saw as a validation of her "better, not bigger" strategy.

Tomé's January call is arguably the most important of the year, as it includes performance during the holiday shipping season. The CEO's first peak season in 2020 was an anomaly for pandemic-related reasons. So 2021 was her chance to prove the impact of her strategy, including only taking packages with sufficient profit margins and focusing the company's many technology projects.

 

[Ou812fu]

Is there anyone in here that thinks that we handle Christmas this year?

 

[Lineandinitial]

Is there anyone in here that thinks that we handle Christmas this year?

Not from the Air side.

 

[Misthios]

Not from the Air side.

We handled the air side easily in true ups fashion. Charge you the 10:30am price and deliver when we feel like it. That’s success right there.

 

[Fuzzy Brown]

“Carol Tomé aced the crucial holiday delivery test”

What route did she run during peak?

 

[Red Devil]

“Carol Tomé aced the crucial holiday delivery test”

What route did she run during peak?

69C

 

[Just A UPS Guy]

“Carol Tomé aced the crucial holiday delivery test”

What route did she run during peak?

@NAHimGOOD was her jumper.

 

[NAHimGOOD]

@NAHimGOOD was her jumper.

Lunch was on me tho...

 

[Wally]

“Carol Tomé aced the crucial holiday delivery test”

What route did she run during peak?

She was home on December 24, lol.