Long but bear with me.
Over the past, maybe 15 years, we went from backup cameras to in-car cameras, with Orion in the middle.
Over those years, I've seen nothing but the same, determined, ethical delivery drivers, get told they basically aren't doing enough, manipulating the clock, need more work, etc.
UPS has implemented systems to monitor this activity to acquire more tools or "data" for discipline.
What have we learned?
We have learned that UPS put in routes from 8-9.5 hrs planned (I know, this isn't factual) and disciplined accordingly.
Now these same routes, with more pedestrians, more traffic, more congestion, driveways that are the same length, now have on average 30% more work for an 8-9.5 hr plan. So your old 9.5 plan route is now 11 hrs in maybe circa 2005 standards....those were peak runs with a helper.
We are still being looked at like we are scum if we can't del 220 stops in 9 hrs.
I'm fine with integrity, but not fine with the lack of integrity of management. Yes, this has been the norm for 20+ years, I'm stating the obvious.
So while we continue to stomp our "boots on the ground" (no pun) we cater to threats like Amazon and find ways to lose big customer accounts.
What is UPS really thinking? Are these lost customers going to come pleading, crying at their knees for our service again at a higher cost? Nope, they will find the cheapest and timely way to move their product if possible.
How many accounts have we lost from pre-covid to now, and what does our stock price look like, why aren't we doing more?
We can move products more efficiently, with a more realistic work load, improve customer relations.
You can only load a horse so much until they collapse, an animal that will work itself to death without complaint.
Yeah, we have knuckleheads that work the system, they are a very small percentage.
We now have a system in place to monitor every motion a driver makes, and will only slow work production down for the interest of job security.
You will get more out of a human when integrity and ethics reciprocate.
So with that said.....I look back before the strike, and how we have changed since then.
UPS is still bitter, and has become the epitome of a "hold over".
We have gone from management working with drivers and taking care of them, to looking at drivers in the sense of criminals.
This does not reflect all management, I get that, but upper management I hold no reservations.
I think of this, read articles like this, and ask....what are we trying to accomplish?
I'm not overly concerned, but still slightly perplexed as to why we don't put our employees and customers first.
We have put the cookies in the jar for management to gather around and feast like giddy school kids with all their monitoring tactics.
Let the drivers make human decisions based on the daily changing scenario, worry about the knuckleheads individually.
Stop trying to fire a driver for not folding in a mirror, or improperly using a handcart, etc.
Take a step back, look, and appreciate what you have.
Over the past, maybe 15 years, we went from backup cameras to in-car cameras, with Orion in the middle.
Over those years, I've seen nothing but the same, determined, ethical delivery drivers, get told they basically aren't doing enough, manipulating the clock, need more work, etc.
UPS has implemented systems to monitor this activity to acquire more tools or "data" for discipline.
What have we learned?
We have learned that UPS put in routes from 8-9.5 hrs planned (I know, this isn't factual) and disciplined accordingly.
Now these same routes, with more pedestrians, more traffic, more congestion, driveways that are the same length, now have on average 30% more work for an 8-9.5 hr plan. So your old 9.5 plan route is now 11 hrs in maybe circa 2005 standards....those were peak runs with a helper.
We are still being looked at like we are scum if we can't del 220 stops in 9 hrs.
I'm fine with integrity, but not fine with the lack of integrity of management. Yes, this has been the norm for 20+ years, I'm stating the obvious.
So while we continue to stomp our "boots on the ground" (no pun) we cater to threats like Amazon and find ways to lose big customer accounts.
What is UPS really thinking? Are these lost customers going to come pleading, crying at their knees for our service again at a higher cost? Nope, they will find the cheapest and timely way to move their product if possible.
How many accounts have we lost from pre-covid to now, and what does our stock price look like, why aren't we doing more?
We can move products more efficiently, with a more realistic work load, improve customer relations.
You can only load a horse so much until they collapse, an animal that will work itself to death without complaint.
Yeah, we have knuckleheads that work the system, they are a very small percentage.
We now have a system in place to monitor every motion a driver makes, and will only slow work production down for the interest of job security.
You will get more out of a human when integrity and ethics reciprocate.
So with that said.....I look back before the strike, and how we have changed since then.
UPS is still bitter, and has become the epitome of a "hold over".
We have gone from management working with drivers and taking care of them, to looking at drivers in the sense of criminals.
This does not reflect all management, I get that, but upper management I hold no reservations.
I think of this, read articles like this, and ask....what are we trying to accomplish?
Amazon is spending big to take on UPS and FedEx
Amazon's capital expenditures grew 80% over the trailing 12 months, as the company added more warehouses and grew its fleet of airplanes, trucks and vans.
www.cnbc.com
I'm not overly concerned, but still slightly perplexed as to why we don't put our employees and customers first.
We have put the cookies in the jar for management to gather around and feast like giddy school kids with all their monitoring tactics.
Let the drivers make human decisions based on the daily changing scenario, worry about the knuckleheads individually.
Stop trying to fire a driver for not folding in a mirror, or improperly using a handcart, etc.
Take a step back, look, and appreciate what you have.
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