Ok, I am married to a UPS driver....I know how it works....you all don't want to be out there late...... I work for a company who signed a contract with UPS to have a pickup at 5:30. Mind you, there is a drop box on the buildings lower floor that picks up at 6:30 so someone has to come there to pick up........ The past week we have had 3 different drivers come at 5 to pick up. I am still there so I question them, "Our pick up is at 5:30, are you coming back?" The response, "No ma'am, I am here now so I am picking up now, your normal driver told me he comes here at 5." My normal driver is never there by 5. I am lucky if he gets there by 6! Anyway, I was directed to call UPS to confirm that our pick up is still 5:30. Here is where the lie comes in...... "Ma'am, I am sorry that they have been coming at 5, but your normal driver has been on vacation this week, so they must not know that they are to pick up at 5:30" I was flabergasted! (if that's how you spell it). My normal driver has been dropping packages off all week in the morning!!!!!!!!!!! I was going to say something to the woman that called me to "apologize" but since it was Friday, I decided to keep my mouth shut. I understand you all want to go home, I do too. But if we have a scheduled pick up at 5:30, then be there at 5:30. Don't come at 5 and tell me you aren't coming back!