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UPS Discussions
UPS Mail Innovations = Poor Service
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<blockquote data-quote="Channahon" data-source="post: 220155" data-attributes="member: 7666"><p>That's the way I undestand Basic to work, unfortunately, shippers make the call, and sometimes do basic to urban areas, with USPS getting the package for delivery, as opposed to our drivers. Talk about customer perception and the tracking nightmare on UPS.com</p><p> </p><p>The service is also no tracing, no claims for the shipper on basic packages, but I'm not sure UPS isn't losing on that end either.</p><p> </p><p>Any drivers ever get follow up for basic packages you have dropped off at the post office??</p></blockquote><p></p>
[QUOTE="Channahon, post: 220155, member: 7666"] That's the way I undestand Basic to work, unfortunately, shippers make the call, and sometimes do basic to urban areas, with USPS getting the package for delivery, as opposed to our drivers. Talk about customer perception and the tracking nightmare on UPS.com The service is also no tracing, no claims for the shipper on basic packages, but I'm not sure UPS isn't losing on that end either. Any drivers ever get follow up for basic packages you have dropped off at the post office?? [/QUOTE]
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UPS Mail Innovations = Poor Service
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