UPS provides a look into its Peak Season playbook


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UPS provides a look into its Peak Season playbook - Logistics Management

Going back to the onset of the COVID-19 pandemic reaching United States shores in March 2020, there have been significant shifts and changes, in terms of supply chain planning and operations, for both logistics services and freight transportation providers and shippers alike.

A major reason for that goes back to how pandemic-related lockdowns left myriad consumers at home, ordering goods online, at a pace that far outmatched anything that had ever been seen prior to that point. But just because there was a pandemic, by any stretch, did that mean that there would not be a holiday season in 2020. Instead, it was quite the opposite, with e-commerce activity moving the chains to a holiday season first down, of sorts. But there were penalties along the way, too, with this frenetic e-commerce activity constraining parcel networks and also restricting the amount of available capacity needed.

That was the case for Atlanta-based global freight transportation and logistics services bellwether UPS, during the 2020 Peak Season, too. In the mainstream media, much was made about how Big Brown implemented shipping restrictions on some household name retailers like Gap, L.L. Bean, and Nike, among others. To be sure, large retailers like these drive a significant portion of UPS’s Peak Season surge volume, something which becomes more heightened at the busiest and most hectic period of the year.