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Brown Cafe UPS Forum
The Latest UPS Headlines
UPS says it is working with customers earlier this year on peak season planning
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<blockquote data-quote="Packmule" data-source="post: 1762058" data-attributes="member: 33558"><p>If the customers aren't made well aware in advance, they'll just pay the surge price and expect perfection from us because of it. Which we can't give because we don't have the manpower and vehicles to make it happen. </p><p>Customers need to know there will be a surge price and no guarantees anyway. The point is to spread the load out over time, not create higher expectations.</p></blockquote><p></p>
[QUOTE="Packmule, post: 1762058, member: 33558"] If the customers aren't made well aware in advance, they'll just pay the surge price and expect perfection from us because of it. Which we can't give because we don't have the manpower and vehicles to make it happen. Customers need to know there will be a surge price and no guarantees anyway. The point is to spread the load out over time, not create higher expectations. [/QUOTE]
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Brown Cafe UPS Forum
The Latest UPS Headlines
UPS says it is working with customers earlier this year on peak season planning
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