UPS says numerous factors were behind pre-Christmas shipping snafu - Marketwatch
There were many factors likely at play, spokeswoman Natalie Black said in an interview. For one, she said, the company was affected by “severe weather” in the Dallas area. Plus, this holiday season comprised six fewer days between Thanksgiving and Christmas this year, she said. Meanwhile, she said, packages that arrived at the company’s own Worldport air hub in Louisville, Ky., on Monday for next-day air delivery exceeded UPS’s internal forcast.
“There’s no hard fast answer as to where the disconnect was,” she said. “There are so many factors. We have our own historical data. We mine data from retailers. Our projections were off. We exceeded capacity.”
There were many factors likely at play, spokeswoman Natalie Black said in an interview. For one, she said, the company was affected by “severe weather” in the Dallas area. Plus, this holiday season comprised six fewer days between Thanksgiving and Christmas this year, she said. Meanwhile, she said, packages that arrived at the company’s own Worldport air hub in Louisville, Ky., on Monday for next-day air delivery exceeded UPS’s internal forcast.
“There’s no hard fast answer as to where the disconnect was,” she said. “There are so many factors. We have our own historical data. We mine data from retailers. Our projections were off. We exceeded capacity.”
