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UPS says some Christmas deliveries delayed
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<blockquote data-quote="The Other Side" data-source="post: 1245303" data-attributes="member: 17969"><p>This is ridiculous at best. Planning, planning, planning. If the supermarket "incorrectly" forecasted the amount of turkeys needed for its customers, and the shelves were empty on thanksgiving, its the supermarkets fault, not the customers.</p><p></p><p>UPS is no different. Poor Planning in every aspect of peak has haunted UPS for the last 7 years. Each year, retarded forecasts havent come close to meeting volume and packages delayed. Piling over 200 stops into package cars and running drivers 12 hours or more is a bad reflection to customers who are waiting for xmas packages. What statement does it make to a customer who gets a notice that their package is coming between 9am and 6pm and then it arrives at 830pm or later? UPS is digging a giant hole in its reputation when it does this, yet it continues to do it year over year instead of adding seasonal drivers to reduce workloads.</p><p></p><p>It was only a matter of time before they really dropped the ball and screwed millions of customers.</p><p></p><p>Cutting back feeder runs, cutting back sleeper runs, cutting back on preloaders, cutting back on unloaders, cutting back on loaders, cutting back package drivers, cutting back on seasonal drivers, cutting back on the purchasing of package cars and tractors, these are the things that lead to a disastrous peak like we are experiencing today.</p><p></p><p>UPS isnt going to admit any of this in the publics eye. Thats why they want the drivers to say "no comment" if asked by the media for an interview.</p><p></p><p>UPS knows, that this information will hurt its reputation nationwide. UPS has CUT in every department, bragging about doing more with LESS. This time, it FAILED completely.</p><p></p><p>UPS miscalculated in its forecasting what the volume would be like in the peak weeks and it developed its peak plan on this bad data. This is what you get when you have people making forecasts who never have done the job before, somewhat like Hoaxter. </p><p></p><p>UPS intended on "saving money" this peak and now its costing them millions to fix its mistakes.</p><p></p><p>At my hub, our DM said this, in our planning meeting in early November, "peak this year is going to be slower than previous years, packages are going to get smaller, and we wont have to run as many cars as before, this year, I wont be ordering any more P110 or P112's and we are going to only USE P800's for peak. Going to smaller trucks will save us fuel and space".. </p><p></p><p>Now, when this was said, we laughed, as "We" have our finger on the pulse of the business. Drivers know whats coming, we see the kinds of volume coming everyday, we see the buying trends of all customers. We know when the businesses are stocking up, we know when the residential customers are spending "disposable" cash, and we can gauge peak by those very buying trends. But UPS has some engineer sitting at a desk watching FOX news and hearing about the OBAMA economy and they plan according to nonsense.</p><p></p><p>The third quarter GDP for this country was at 4.1%, the highest in 10 years. This alone tells you the economy was booming, but UPS felt otherwise.</p><p></p><p>The mistakes of this peak is simply the cumulation of previous mistakes year over year and now UPS will pay for those mistakes by losing a large percentage of Amazon.com's business in the months to come as well as next peak.</p><p></p><p>Moreluck, if your supermarket was the only store in town, and year over year, it ordered fewer and fewer turkeys each thanksgiving, and it reached a point where it couldnt service its regular customers, then you can bet your ash that it ruined thanksgiving for some.</p><p></p><p>You have NO CLUE about the operation of UPS, and maybe staying out of the conversation would be in your best interests.</p><p></p><p>TOS</p></blockquote><p></p>
[QUOTE="The Other Side, post: 1245303, member: 17969"] This is ridiculous at best. Planning, planning, planning. If the supermarket "incorrectly" forecasted the amount of turkeys needed for its customers, and the shelves were empty on thanksgiving, its the supermarkets fault, not the customers. UPS is no different. Poor Planning in every aspect of peak has haunted UPS for the last 7 years. Each year, retarded forecasts havent come close to meeting volume and packages delayed. Piling over 200 stops into package cars and running drivers 12 hours or more is a bad reflection to customers who are waiting for xmas packages. What statement does it make to a customer who gets a notice that their package is coming between 9am and 6pm and then it arrives at 830pm or later? UPS is digging a giant hole in its reputation when it does this, yet it continues to do it year over year instead of adding seasonal drivers to reduce workloads. It was only a matter of time before they really dropped the ball and screwed millions of customers. Cutting back feeder runs, cutting back sleeper runs, cutting back on preloaders, cutting back on unloaders, cutting back on loaders, cutting back package drivers, cutting back on seasonal drivers, cutting back on the purchasing of package cars and tractors, these are the things that lead to a disastrous peak like we are experiencing today. UPS isnt going to admit any of this in the publics eye. Thats why they want the drivers to say "no comment" if asked by the media for an interview. UPS knows, that this information will hurt its reputation nationwide. UPS has CUT in every department, bragging about doing more with LESS. This time, it FAILED completely. UPS miscalculated in its forecasting what the volume would be like in the peak weeks and it developed its peak plan on this bad data. This is what you get when you have people making forecasts who never have done the job before, somewhat like Hoaxter. UPS intended on "saving money" this peak and now its costing them millions to fix its mistakes. At my hub, our DM said this, in our planning meeting in early November, "peak this year is going to be slower than previous years, packages are going to get smaller, and we wont have to run as many cars as before, this year, I wont be ordering any more P110 or P112's and we are going to only USE P800's for peak. Going to smaller trucks will save us fuel and space".. Now, when this was said, we laughed, as "We" have our finger on the pulse of the business. Drivers know whats coming, we see the kinds of volume coming everyday, we see the buying trends of all customers. We know when the businesses are stocking up, we know when the residential customers are spending "disposable" cash, and we can gauge peak by those very buying trends. But UPS has some engineer sitting at a desk watching FOX news and hearing about the OBAMA economy and they plan according to nonsense. The third quarter GDP for this country was at 4.1%, the highest in 10 years. This alone tells you the economy was booming, but UPS felt otherwise. The mistakes of this peak is simply the cumulation of previous mistakes year over year and now UPS will pay for those mistakes by losing a large percentage of Amazon.com's business in the months to come as well as next peak. Moreluck, if your supermarket was the only store in town, and year over year, it ordered fewer and fewer turkeys each thanksgiving, and it reached a point where it couldnt service its regular customers, then you can bet your ash that it ruined thanksgiving for some. You have NO CLUE about the operation of UPS, and maybe staying out of the conversation would be in your best interests. TOS [/QUOTE]
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